Outlook Personal Folder Error 'The password you have typed is incorrect'

A Microsoft Outlook Personal Folder (.pst file) can be protected from undesired intrusion using password protection. If you have password protected a .pst file and haven't selected the 'Save this password in your password list' check box, it prompts you to enter a password each time you try to open this file in Microsoft Outlook. However, if you type an incorrect password, PST will remain unopened and inaccessible. In such situations you need to use PST Password Recovery software to recall back the exact password of your PST.

The further discussion describes the solutions, which are available to recover the lost PST file password. But before mentioning them, let's consider a scenario wherein you protect your PST with a unique and complex password and cannot remember it. You just guess a password and use it to try opening the file, but this prompts you an error message, mentioned underneath:

“The password you have typed is incorrect. Retype the password”

Remember that PST file passwords are case-sensitive. Thus, while entering the password, ensure that the CAPS LOCK is turned off and you consider the uppercase and lowercase letters. Lost PST Password cannot be reset, just recovered or removed.

Solution

Microsoft doesn't provide any utility to restore lost PST file password. The two prime solutions available to deal with such problems are:

(1) pst19upg.exe, that removes PST file password : pst19upg.exe is originally a utility to upgrade an older version of .pst file so that it can be used with later versions of MS Outlook. But as one of the side effects of this process, the PST file password is stripped off. However, keep in mind that the tool may not always prove successful in removing the PST file password. If it cannot, try the next solution mentioned.

(2) Third-party PST Password Recovery Tool: These are tools designed exclusively to restore lost or forgotten PST file password, irrespective of its complexity and number of characters. You can find many such applications by searching through a search engine that ensure risk-free lost PST password recovery with the use of safe algorithms.

Stellar Phoenix Outlook Password Recovery is a high-end tool designed for recovering lost or forgotten PST file password for files created with MS Outlook 2007, 2003, 2002, and 2000. This PST Password Recovery software generates a series (precisely six) of PST-usable passwords, which can be further copied to any text-editor or word-processor file.

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How to Recover Changed PST Password?

Using password protection for an Outlook PST offers an extra layer to resist undesired intrusion. Once configured, an Outlook user can however also change this password. For this, you can click ‘File’ menu and then ‘Data File Management’ to select the desired PST file for resetting the password. You can then select its ‘Settings’ option, choose ‘Change Password’ feature and then specify the required details. But in some cases, a saboteur can use this option for its own purposes and make PST data unavailable for an organization. To regain data access in such situations, you can either restore from the last available backup or run some PST Password Recovery utilities.

The following realistic instance clarifies the above statement of sabotage. Consider an organization with its employees using MS Outlook as their primary e-mail client. Thus all the important e-mail data is stored in respective PST files. As one of the policies of organization, all users maintain a private PST password. All the corresponding passwords are either known to the user or recorded in a confidential database of the organization.

Then one of the users is expelled from his/her services because of some unauthorized practices. But the user resets his/her PST password before leaving the organization in order to disrupt the working. As a result, the organization database of passwords has no record of this changed password. This is one of the typical case of PST data loss because of lost password.

To perform Password Recovery, following solutions are available:

(1) You can use a free utility called ‘pst19upg.exe’ to strip off the password. This program is actually meant for upgrading the PST, but this also proves successful in removing the password from an encrypted PST. It is however, suggested to backup the file as running the tool can even corrupt the file.

(2) If ‘pst19upg.exe’ utility doesn’t work, you need a PST Password Recovery utility, which is specifically designed for recovering Lost PST Password of an Outlook PST. Demo of most of these utilities are available as free on Internet that allow you to asses the capabilities of software.

Stellar Phoenix Outlook Password Recovery is a safe, yet powerful, utility that recovers Lost PST password within couple of clicks. The software generates precisely six password for an affected PST. Providing a wizard-style interface, this Password Recovery solution supports MS Outlook 2007, 2003, 2002, and 2000.
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Recovering PST Password when Pst19upg Cannot Create from .psx file

Losing or forgetting PST password is common and to recover Lost PST Password, one of the most commonly used utilities is pst19upg.exe. This is a command line utility that can strip off the PST password and can aid in recovering data from a password-protected PST. But experts suggest not to run this utility without copying the PST file. The reason is running the utility can result in corrupted PST, which might add to PST inaccessibility problems.

Consider, you enforce password-protection to ensure the data confidentiality of your Outlook PST. You go for a long vacation, but after you return and try to open the PST, you realize that you cannot remember the PST password.

Further, you download the pst19upg.exe program and run ‘pst19upg.exe -x filename.pst’ command as the the first step of stripping off the PST password. But when you run ‘pst19upg.exe -i filename.psx’ command and proceed to the final step to get a password-free PST, the tool fails and seems not to create the PST from PSX file.

Such scenarios suitably depict why one should not run pst19upg.exe utility on the only copy of password-protected PST. This utility was actually designed to upgrade the PST and not to strip off the PST password and so has limited functionalities in the latter aspect.

Solution

To perform PST Password Recovery, one should first try to recall the password. It is recommended to write down the password in a file or some paper in order to avoid any password loss problems. An Outlook user can also use ‘Save this password in your password list’ provided the computer is not accessed and used by any other user.

Also, there are several third-party utilities available that can recover and restore Lost PST Password, without modifying the integrity of original PST file. These utilities scan the file and generate several possible password matches that can be used to open the file. Moreover, due to their user-friendly interface, these tools are easily operable.

Stellar Phoenix Outlook Password Recovery is a high-end tool designed to recover lost or forgotten PST password and supports password recovery for files created in MS Outlook 2007, 2003, 2002, and 2000. This PST Password Recovery utility creates precisely six passwords, each of which is usable to access the PST. Software generated passwords can be further copied to any text-editor or word-processor file.

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Tips to Recover Missing PST Password

Microsoft Outlook allows users to create a password for Personal Storage Folders (PSTs). This allows the user to prevent his/her PSTs from being used by a malicious user. The password can also be changed in case the user feels that a malicious user has identified his/her password. While changing PST Passwords is a common technique, remembering them is a difficult task. In situations where the user forgets his/her correct PST Password, the data saved in the PST file becomes inaccessible. To overcome such lost PST file passwords scenarios, a user can restore the PST file (which is non-password protected) from an alternative backup. But in cases where no such file exists and the user wants to access the password-protected PST file, then he needs to use an advanced third-party PST Password Recovery software.

To illustrate the above scenario, consider a situation wherein you create a large PST Password with numerous alphabets. The password contains both capital and small alphabets, numerical digits, and special characters. After creating PST password, you do not access it for next one month. However, when you try to open your PST file, it displays the below error message:

“The password you have typed is incorrect. Retype the password.”

The same error message pops up each time you try to input a password. The data saved in the PST file becomes inaccessible after the above error message appears.

Cause:

The root cause for the occurrence of the above error message is forgetting the exact password. You might be entering the password with wrong sequence. For example, the numerical values that need to be inserted at last are being entered in between the password.

Resolution:

To resolve the above error message and to access the PST file data, you need to follow the below steps:

(1) Erase the PST Password using Microsoft pst19upg.exe utility. While this utility helps you to remove the password, it can also corrupt PST file.

(2) To prevent such cases, you need to recover PST file data using an advanced Password Recovery application. Such tools use advanced scanning techniques to Recover PST Password which is lost or missing.

Stellar Phoenix Outlook Password Recovery is a powerful and comprehensive solution to recover missing PST passwords. The PST Password Recovery utility supports recovery of PST file passwords created in MS Outlook 2007, 2003, 2002 and 2000.

Forgot PST Password due to use of Uncommon Words

Outlook PST Password protection is one of the most common practices that an Outlook user employs to protect his/her data. These files usually contain most of the confidential information, like business e-mails, vital contacts, and several appointments that one cannot skip. Just like any other password, Outlook PST Password can also be lost. Computer users who daily enforce password protection for different files and user accounts can forget a PST Password, just because it was too complex or lengthy. However, there are several PST Password Recovery software available in the market today, that can recover and restore lost or forgotten pst passwords and enable you to have an uninterrupted access to Outlook data.

People generally use very common passwords, like family member's name or the name of your favorite movie, for almost all of the files and accounts that they use. But, since a PST file contains very important information, they assign an uncommon and complex password to it.

Consider a common problem that can occur to any Outlook user. You set password for your PST, and do not open it for some time, thereby, not using you password for a long time. As a result, you are not able to remember the password. Now, all the e-mails and other data is inaccessible. Such situations can be troublesome as all the important e-mail information is lost.

How to Recover PST Password?

Basically, there are two ways to deal with such problems: strip off the PST Password or recover the PST Password. Here are these methods:

(1) Use a freeware called pst19upg.exe that can remove the PST file password. This tool is actually meant for upgrading the PST file, rather than stripping off the password. Not in all, but in many cases, running pst19upg.exe can remove the password from a PST file.

(2) Use a third-party utility to Recover PST Password. These software can work in situations when pst19upg.exe fails to run. There are several exclusive applications that can recover Lost PST Password, while maintaining the original file data intact.

For safest and guaranteed results, use Stellar Phoenix Outlook Password Recovery software. Passwords recovered by these PST Password Recovery softwares can be later stored to any word-processor or text file. It supports Outlook 2007, 2003, 2002, and 2000 and is simple to use and install due to its self-descriptive nature.